13Nov
Kindness

Social Media Kindness Day: Best Practices for Primary Care

Social media has revolutionised the way the world communicates and connects, and it is no different in the healthcare sector. It offers a powerful platform to engage with patients, share health information, and build trust. However, it's essential to navigate this digital landscape with care and consideration.
29May
Negative Reviews

How GP Practices Can Respond to Negative Patient Reviews

In today's increasingly digital age, online reviews hold immense power, influencing patient decisions and shaping the reputation of GP Practices.
21Feb
Online Abuse Watching Eye Pic 973 X 352

Online Abuse Against GP Practice Staff: Practical Ways to Respond

Across the UK, GP practice staff are increasingly facing online abuse, either as part of the business or on a personal level. Here we look at practical steps a practice can take. 
23Apr
Social media tablet pic

How Being Social Media Savvy Can Benefit Your GP Practice

Social media is a great platform for GP practices to stay in contact with patients, invite feedback and connect with the local community. Here are FPM's top tips for getting involved and making the most of your social media presence.
17Jul
24538

Practice Managers Share Their Weirdest HR Cases

Managing staff can be both rewarding and painful. Sometimes it can be downright strange! We asked some of our members to tell us about the strangest HR incidents they’ve had to deal with and got some very interesting responses. Here are some of our favourites!