Managers are all too aware that at various points in managing the employment relationship, difficulties will arise. Disciplinary and grievance procedures are there to provide structure to ensure that those difficulties are dealt with fairly and consistently. Employers are required to comply with current law and to follow the Acas Code of Practice: Disciplinary and Grievance Procedures at a minimum. 

Most managers are aware that they need to offer “the right to appeal” following a disciplinary or grievance decision, but do you know why? And what process should you follow?