FPM members can access a comprehensive selection of policies, templates and toolkits on our flagship FPM Core software.

If you work in general practice, you’ll know that some days feel like juggling flaming torches while riding a unicycle… on a treadmill. We’re expected to deliver excellent patient care, manage teams, stay compliant, keep morale up, and still find time for “strategic planning.” PCN and Practice Manager Tom Hewitt explains how just two areas quietly make or break a practice...

In this monthly report, FPM looks in detail at what the CQC have publicly reported from some of their GP practice inspections during January 2025. Only the most notable/useful comments are selected for readers from amongst thousands. We highlight some of the behaviours that won practices Outstanding ratings, and the reasons some practices were scored Requires Improvement, or Inadequate. Do you recognise any of the observations the CQC picked up, either good or bad?

In this monthly report, FPM looks in detail at what the CQC have publicly reported from their GP practice inspections during December 2025. Only the most notable/useful comments are selected for readers from amongst thousands. We highlight some of the behaviours that won practices Outstanding ratings, and the reasons some practices were scored Requires Improvement, or Inadequate. Do you recognise any of the observations the CQC picked up, either good or bad?

In our new monthly report, FPM looks in detail at what the CQC have reported from their GP practice inspections during November 2025. Using publicly available reports on the CQC website, we highlight some of the behaviours that won practices Outstanding ratings, and the reasons some practices were scored Requires Improvement, or Inadequate. Do you recognise any of the observations the CQC picked up, either good or bad? Do you think the CQC's findings are fair?

In our new monthly report, FPM looks in detail at what the CQC have reported from their GP practice inspections during October 2025. Using publicly available reports on the CQC website, we highlight some of the behaviours that won practices Outstanding ratings, and the reasons some practices were scored Requires Improvement, or Inadequate. Do you recognise any of the observations the CQC picked up, either good or bad? Do you think the CQC's findings are fair?

We're pleased to reveal that we will soon be launching our refreshed FPM Group newsletter.

Effective policy compliance is essential for maintaining CQC compliance, meeting regulatory requirements and delivering safe patient care. If your GP practice is struggling with fragmented policies, manual tracking or limited visibility over staff compliance, it may be time to review your approach to healthcare compliance management.

Preparing for a Care Quality Commission (CQC) inspection can feel daunting, whether it’s your first visit or part of routine monitoring. The key question for every practice is simple: Are you inspection-ready today?

In an era of tightening regulations, heightened scrutiny, and growing public demand for transparency, a “tick-box” approach to compliance is no longer enough. Many organisations proudly point to their compliance policies as proof of integrity — but when was the last time you asked: Is this policy actually fit for purpose?