There’s a lot of uncertainty about at the moment, especially in the health and care sectors. You might have seen it too with the companies you rely on for key systems and training – some have gone bust, others have raised their prices. But what if there was a way to guarantee peace of mind in the long run?

Well with First Practice Management, you can do just that.

Why? Because we’re an end-to-end supplier, and we’ve built the bespoke NHS platforms and systems that we own; that ownership means we can futureproof the services we offer, and respond quickly to any future NHS changes.

My Surgery Website (MSW)

Take MSW for example – our fantastic market-leading website business, which we own and operate. If you're a website provider that has to rely on a third-party hosting platform without full control, it can lead to some unwanted consequences for both you and your patients. It can mean performance degradation, security vulnerabilities, legal risks, increased costs, and damage to your brand's reputation. To mitigate these risks, it's crucial to carefully choose your hosting provider, understand their limitations, and implement additional safeguards where possible. Or choose MSW, and say hello to a future of hassle-free website excellence.

FPM Core - Compliance at Your Fingertips

Just like MSW, this is a system built and operated by FPM on our own servers. We are in regular contact with our clients and so know the issues that they face; when they request a new feature, we’re able to respond quickly and ensure that the system is giving them what they need, when they need it. And because we own and operate it, we’re constantly adding new and more powerful features – like linking key policies with courses from our partner training provider Blue Stream Academy, and adding quiz modules after a policy has been read, to check understanding.

The benefits of choosing Core and MSW are clear:

• Lower costs in the long-run: we offer highly-competitive multi-year price plans to ensure you know exactly how much value for money you’re getting every year, for full peace-of-mind. No unexpected fees or costs to worry about.
• Quicker load times: as we have control over our serves and how they’re set up, meaning better user experience, and for your website - a lower bounce rate and improved SEO rankings.
• No shared hosting risks: your site isn’t affected by any other sites on the same server, so isn’t open to any risks they may open themselves up to.
• Best-in-class support team: Does your software or website provider have a 98.7% customer support satisfaction rate? We do. Do you have to contact your provider multiple times to get your issues fixed? We resolve most customer queries on first contact, within an average of just 30 minutes, because your organisation and its patients are too important to risk the long wait-times that other website providers suffer from.

Thornfields – for all your training needs

But that’s not all - we also have our specialist trainers who work for our Thornfields brand. We have a proven track record of delivering high-quality training programs that equip healthcare staff with the skills and knowledge they need to excel in their roles. We offer a wide range of courses, including those specifically focused on leadership and management, clinical skills development, quality improvement, and essential healthcare practices.

These are some of our most popular courses – how many have you been on?

•    Aspiring Practice Managers– (suite of workshops)
•    Leading People in Health Care
•    Managing Change in Health Care
•    Meeting the CQC Standards

And don’t forget that we offer Apprenticeships - a minimum of 95% government funded – and our respected ILM awards and certificates.

So choose FPM Group and our future-proof suite of products, for total peace of mind - not just now but for years into the future.