FPM HR expert Ciara Burns looks at the subject of giving employee references, and advises what the best approach is when providing references, how you can avoid potential risks and claims, and what we can learn from previous caselaw.

The Care Quality Commission (CQC) has released new quality statements and evidence categories under its single assessment framework, which will be officially launched later in 2023. Here we explore what the 'Responsive' statement means.

Between managing staff, dealing with patients, costs, finance pressures and other administrative tasks, it's no wonder that burnout is a common occurrence in our field. The demanding and stressful nature of our profession can contribute to burnout, a chronic form of stress that results from prolonged exposure to job demands that exceed an individual's resources.