Active Signposting has been a main focus here at First Practice Management Group for some time. We decided we’d take some time to create a video to help you learn more about the benefits of introducing it to your practice.
So, what are the benefits of introducing it to your practice? Charan Sarai, the lead trainer for this course, had a chat with us about how implementing Active Signposting can cut GPs' workloads, increase job satisfaction in staff, streamline services for patients and make their overall experience better.
Take a five minute break and press play.
If you have any queries or require further information about the Active Signposting programme, please click here to visit our information page.
You can also watch our video about Correspondence Management, the second new course Thornfields have created to help practices meet the GP Forward View.
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With a background in nursing, Charan then went on to become the first non-clinical Managing Partner in General Practice. Later in her career, she also became Managing Director of her own consultancy business.
After joining FPM in the role of General Practice Advisor, she moved to the training side of the business at Thornfields. and was ideally placed to become the Institute of Leadership and Management Centre Manager.
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